So you’ve downloaded the tool, reloaded your city and the button still doesn’t show up. Please try the below steps to see if this resolves the issue:

  1. Hold Shift and press “Refresh” in your browser again. Sometimes once is not enough.
  2. Navigate to your settings page and make sure that HTML5 has been enabled (See instructions).
  3. Navigate to your browser’s extension/add-on manager and deactivate any that aren’t FOE Power Tools.(See instructions).
  4. If these steps have been completed and you are still unable to load the tools, please contact support.